Digital communication with the Danish National Archives
Digital communication with the Danish National Archives
A large part of the Danish National Archives’ communication with external organisations and individuals takes place electronically via our websites or by e-mail. Our goal is for all written communication to take place electronically.
You can use digital post or secure e-mail for secure electronic communication with the Danish National Archives.
Digital post
Digital post can be sent from borger.dk (for the general public) and virk.dk (for enterprises).
Read more about registration on borger.dk and virk.dk. You can find the Danish National Archives (Rigsarkivet) under State when you are logged in to Digital Post.
Secure e-mail
Secure e-mails are an electronic form of communication with a digital signature where:
- The signature confirms the identity of the recipient and sender and ensures that the e-mail is not modified during transmission between two e-mail inboxes. It also ensures that neither party can subsequently deny that the communication took place (authenticity, integrity and non-repudiation).
- Encryption ensures the confidentiality of the content by preventing that unauthorised persons can read the e-mail when it is sent over the Internet.
Send your secure e-mail to mailbox@rigsarkivet.dk. Once received, it will be forwarded to the appropriate person at the Danish National Archives.
In some cases, we will ask you to provide your national registration (CPR) number. We do so to be able to respond by digital post and thereby safeguard your private information.
– Signed e-mails: You need NemID to send signed e-mails to the Danish National Archives. If you do not already have NemID, you can order it here.
– Encrypted e-mails: In order to send encrypted e-mails to the Danish National Archives, you must also have the Danish National Archives’ public encryption key available in your own e-mail system.
The Danish National Archives’ public encryption key
Note that encrypted e-mails can only be exchanged between recipients who both have NemID. NemID is accordingly a requirement for mutually secure electronic communication with the Danish National Archives.
The Danish National Archives’ use of NemID is in accordance with the Public Certificates for Electronic Service (Offentlige Certifikater til Elektronisk Service/OCES) standard.
Electronic Communications Policy
In general, the Danish National Archives’ goal is for all written correspondence to take place electronically.
Written correspondence with other public authorities and enterprises must therefore take place electronically. Correspondence by physical mail should only be used as an option in cases where electronic communication is not possible.
This requirement only applies to public authorities and enterprises. Members of the public are free to choose between electronic communication and ordinary (physical) mail.
However, suppliers to the Danish National Archives are obliged to use electronic invoicing.
Therefore, the Danish National Archives will generally use electronic means of correspondence with public authorities.
Further, where appropriate for administrative considerations, the Danish National Archives will communicate electronically with members of the public and enterprises that initiated the correspondence with electronic communication. The Danish National Archives considers enquiries sent electronically as consent for further electronic correspondence. Physical letters in which the sender’s e-mail address is included in the letterhead or part of the content of the letter is also considered consent for electronic communication in the given case.
Physical letters can be addressed to the Danish National Archives’ main addresses or, for electronic communication, to the Danish National Archives’ e-mail addresses, all of which are set up to receive secure e-mails.
Confidential and sensitive personal data or other such confidential information must always be sent confidentially (in an encrypted state) via secure e-mail or, when this is not possible, by ordinary physical mail.
Messages and documents for which it must be possible to obtain proof that the correspondence originates from the sender, that the correspondence has not been altered in the process and that the sender cannot deny having sent the correspondence, must also be sent via secure e-mail (signed) or, if this is not possible, by ordinary signed mail.